Paul's flight report for
AirAsia
Operated by Thai Air Asia
Flight FD356
SIN - DMK / Airbus 320
Flight Time: 2hrs minutes
Economy Class

General Impression: 🐑🐑🐑

Before the Flight :
Check-in Process: 🐑🐑🐑
Lounge: N/A LCC / No Lounge
Information: 🐑🐑🐑
Boarding @ Gate: 🐑🐑🐑🐑
Staff @ these points: 🐑🐑🐑
Boarding in Cabin: 🐑🐑🐑🐑
Welcome Drinks: N/A
Punctuality: 🐑🐑🐑🐑🐑, 3minutes early

During the Flight :
Food presentation: 🐑🐑🐑
Food quality: 🐑🐑🐑
Drinks: 🐑🐑🐑🐑
Service Procedure: 🐑🐑🐑
Amenity Kit: N/A
Entertainment System: 🐑
Seat Quality: 🐑🐑🐑🐑🌿
Legroom: 🐑🐑🐑🐑
Lavatories: 🐑🐑🐑🐑
Cleanliness: 🐑🐑🐑🐑🌿
General Atmosphere: 🐑🐑🐑🌿
Announcement Pilots: 🐑 no announcement
Announcement Cabin: 🐑🐑🐑🐑
Cabin Crew: 🐑🐑🐑🐑

After the Flight :
De-Boarding: 🐑🐑🐑🐑
Baggage Delivery: 🐑🐑🐑🐑

—-
🐑 = bad, a lot of work needs to be done
🐑🐑 =not good, you will be busy with corrections
🐑🐑🐑 = good & normal, nothing special
🐑🐑🐑🐑 = high level, but the icing on the cake is missing
🐑🐑🐑🐑🐑 = topnotch, leave me here!
🌿= Half a Point/sheep
—-

Air Asia is the largest Asian Low Cost Carrier. We have flown them before Paul's time a couple of times and now it is Paul's turn to review them.

On the Ground:
Air Asia departs from Singapore Changi Airport Terminal 4. The Terminal has been newly renovated and in my opinion looks much better and is actually better than Terminal 1.

As we bought Premium Flex tickets, we were able to check in at the dedicated Premium Check-in Counter in Singapore.

No queue at check-in and it was done in no time. Agent was ok. No interaction with customers or any chitchat.

No queue at emigration as I was able to use the automated gates.
Only a short queue at the security checkpoint.
Terminal 4 has a centralized security. This is much much more convenient than the ones in Terminal 1 before each gate.
All security scanners are new and no more need to remove laptops etc.

We didn't use any lounge. The Terminal 4 is amazing and offers lots of F&B outlets and plenty of seating options.

Boarding started exactly on the indicated time. Great pre-recorded announcements played several times before boarding which explained the boarding process. Perfect priority boarding as well as group boarding.

The crew was super friendly and present in the cabin whilst boarding.

Inflight:
This Airbus 320 is configured with a 3/3 economy class seating. With the premium flex tickets we were allowed to choose a hot seat.
We got our two seats next to the emergency exit. The seats were comfortable and ok.

After take off the cabin crew started with the service.
First the pre-order meald were distributed and then they passed with the trolley. Food and beverages are against payment on Air Asia. Certain tickets include a meal and a drink.
The food we had preordered was good and fresh.

Bathrooms were ok and keept clean throughout the entire flight.

No inflight entertainment.
No WiFi available.

Air Asia could improve their ancillaries if they would introduce a WiFi and maybe an entertainment option.

All in all a good flight for a reasonable price.
I would definitely recommend Air Asia when traveling in the region.

Notes:
- Paul the Sheep does not get any benefits from the Hotels/Airlines etc.
- Paul will always pay for the services in order to be able to rate freely and truly about the experiences.
-If you are interested in more details, please send me a private message and I will be happy to share.