Paul‘s Flight Report
Croatia Airlines, Flight OU460
ZAG - ZRH / Bombardier Dash 8-Q400
Business Class

General Impression: 🐑🐑🐑

Before the Flight :
Check-in Process: N/A, mobile check-in
Lounge: 🐑🐑🐑🐑 used the Primeclass Lounge with my priority pass
Information: 🐑
Boarding @ Gate: 🐑🐑🐑
Staff @ these points: 🐑🐑🐑
Boarding in Cabin: 🐑🐑🐑
Welcome Drinks: N/A, no drinks but newspaper and refreshing towels
Punctuality: 🐑, 2,5hrs delay

During the Flight :
Food presentation: 🐑🐑🐑
Food quality: 🐑🐑🐑🌿
Drinks: 🐑🐑🐑🌿
Service Procedure: 🐑🐑🐑🌿
Amenity Kit: N/A shorthaul
Entertainment System: 🐑 no Entertainment system
Seat Quality: 🐑🐑🐑
Legroom: 🐑🐑🐑
Lavatories: 🐑🐑🐑
Cleanliness: 🐑🐑🐑
General Atmosphere: 🐑🐑🐑
Announcement Pilots: 🐑🐑🐑
Announcement Cabin: 🐑🐑🐑🐑
Cabin Crew: 🐑🐑🐑🌿

After the Flight :
De-Boarding: 🐑🐑🐑🌿
Baggage Delivery: N/A no bags checked

—-
🐑 = bad, a lot of work needs to be done
🐑🐑 =not good, you will be busy with corrections
🐑🐑🐑 = good & normal, nothing special
🐑🐑🐑🐑 = high level, but the icing on the cake is missing
🐑🐑🐑🐑🐑 = topnotch, leave me here!
🌿= Half a Point/sheep
—-

On the Ground:
I checked in with my mobile and travelled with hand luggage only.
No queues at the security check.

There was no information about a delay published at first. When checking in on the mobile boarding time was indicated with a 2hr delay. When checking the homepage of Croatia Airline the flight was on time. At the Airport then a delay was published on the screens.

Gate staff was ok and boarding started 15min after the indicated delayed time.
As I travelled on a Dash 8 Q400 all bigger carry on bags were labeled at the gate to be stowed in the cargo compartment.

On board, once everyone was on, the cabin crew distributed newspapers and refreshing towels.

Inflight:
The seats are comfortable and ok. The seating configuration is a 2/2. Unfortunately Croatia Airlines sells both seats in Business Class. On my flight I had a row for myself so no space issues at all.
I love to fly on these turbo props as it gives you the feeling of real flying.

The pilots left the seatbelt sign on during the entire flight of 1hr 25minutes. It was not bumpy or turbulent at all. Yes maybe every 10-15 minutes you could feel the wind but bumpy or even turbulent is completely different.

The cabin crew on this flight was much much better then on the previous flight.
The service Croatia Airlines would offer is actually good.
They service a nice size tray and passed twice with drinks in Business.

No Inflight entertainment system.
No WiFi available.