Paul‘s Flight Report

Fiji Airways, Flight FJ931
NAN - MEL / Boeing 737-800
Business Class

General Impression: 🐑🐑🐑

Before the Flight:
Check-in Process: 🐑🐑🐑🐑🐑
Lounge: 🐑🐑🐑🐑🐑
Information: 🐑🐑
Boarding @ Gate: 🐑🐑
Staff @ these points: 🐑🐑🐑
Boarding in Cabin: 🐑🐑🐑
Welcome Drinks: 🐑🐑🐑🐑🐑, Fijian Cocktail or Mocktail
Punctuality: 🐑🐑🐑🐑 on time

During the Flight:
Food presentation: 🐑🐑🐑🐑
Food quality: 🐑🐑
Drinks: 🐑🐑🐑🐑
Service Procedure: 🐑🐑🐑
Amenity Kit: N/A shorthaul
Entertainment System: 🐑🐑🐑🐑🐑 own I-Pad for Business, main screen for economy
Seat Quality: 🐑🐑
Legroom: 🐑🐑🐑🐑
Lavatories: 🐑🐑🐑
Cleanliness: 🐑🐑🐑🐑
General Atmosphere: 🐑🐑🐑🐑
Announcement Pilots: 🐑🐑🐑🐑
Announcement Cabin: 🐑🐑🐑🐑
Cabin Crew: 🐑🐑

After the Flight:
De-Boarding: 🐑🐑🐑🐑
Baggage Delivery: 🐑 priority baggage delivered last.

—-
🐑 = bad, a lot of work needs to be done
🐑🐑 =not good, you will be busy with corrections
🐑🐑🐑 = good & normal, nothing special
🐑🐑🐑🐑 = high level, but the icing on the cake is missing
🐑🐑🐑🐑🐑 = topnotch, leave me here!
= Half a Point/sheep
—-

On the Ground:
We checked-in online and went to the airport to drop our bags. Initially we booked economy but we were able to buy a last minute upgrade into Business Class.
The Staff at the Airport was excellent and helpful.

There was no line at the central security and the Passport check was easy and quick.

We went to the Fiji Airways Premier Lounge which is brand new and amazing! The staff there is sensationell and does an outstanding job. The Lounge itself if a high end product.

Boarding started 15 minutes later then indicated and information was given.
Gate Staff was rather unfriendly.

Priority boarding was not conducted except for a special lane.

On board, once everyone was on, the cabin crew passed with Fijian Cocktails and Mocktails as welcome drinks as well as hot towels and Fiji Water.

Inflight:
The seats in Business Class are configured in a 2/2 configuration. Unfortunately you could tell the age of the seats as they were worn out and rather hard. It was unfortunately not the new Fiji Airways product.

After take off an aperitif was served before dinner.
Dinner was a 3 course meal set in by the crew.
Unfortunately the food quality was rather poor and the food on the flight to Fiji was much better.

Cabin Crew was ok. They were doing their job but nothing special or not really going the extra mile.
Almost no interaction with customers.

The inflight entertainment system consisted of the main screen where movies are shown throughout the entire flight. In Business Class you get additionally an I-Pad with lots of films, music and tv shows.
No WiFi available.

I would recommend Fiji Airways for future travels.

Notes:
- Paul the Sheep does not get any benefits from the Hotels/Airlines etc.
- Paul will always pay for the services in order to be able to rate freely and truly about the experiences.
-If you are interested in more details, please send me a private message and I will be happy to share.