Review FlySafair DUR - JNB

Paul‘s 199th Flight Report
Flight: FA289
JNB - DUR / Boeing 737-800
Flight Time: 58 minutes
Business Class

General Impression: 🐑🐑🐑🐑

Before the Flight :
Check-in Process: 🐑🐑🐑🐑🌿
Security Control : 🐑🐑🐑🐑
Lounge: N/A
Information: 🐑🐑🐑🐑
Boarding @ Gate: 🐑🐑
Staff @ these points: 🐑🐑🐑🌿
Boarding in Cabin: 🐑🐑🐑
Welcome Drinks: 🐑 No welcome drink
Punctuality/push: 🐑🐑🐑, 6min late
During the Flight :
Food presentation: 🐑🐑🐑
Food quality: 🐑🐑🐑
Drinks: 🐑🐑🐑
Service Procedure: 🐑🐑🐑
Amenity Kit: N/A short haul
Entertainment System: N/A low coster
Seat Quality: 🐑🐑🐑
Legroom: 🐑🐑🐑🐑
Lavatories: 🐑🐑🐑🐑
Cleanliness: 🐑🐑🐑🐑🌿
General Atmosphere: 🐑🐑🐑🐑
Announcement Pilots: 🐑🐑
Announcement Cabin: 🐑🐑🐑🐑🐑
Cabin Crew: 🐑🐑🐑🐑
After the Flight :
De-Boarding: 🐑
Baggage Delivery: 🐑🐑🐑
—-
🐑 = bad, a lot of work needs to be done
🐑🐑 = poor, you will be busy with corrections
🐑🐑🐑 = good & normal, nothing special
🐑🐑🐑🐑 = high level, but the icing on the cake is missing
🐑🐑🐑🐑🐑 = topnotch, leave me here!
🌿= Half a Point/sheep
—-
On the Ground:
We booked a business class ticket on FlySafair so everything is included in the fare.
This includes a dedicated business class check-in, security, boarding baggage handling and lots of free bags. The only thing not included is the lounge but we were able to add it for a reasonable fee to our booking.
FlySafair has eliminated the special Business Class Check-in in Durban. There are priority check in counters available with everyone who bought priority with their ticket.
There was no queue at all at ckeck-in.

The check-in agent was friendly and helpful. She chatted with us all the time and the process was done in no time.

No queue at all at the security check point. Staff was swift and friendly.

For this sector I did not buy lounge access in Durban as we did not like the lounge at all in Durbs on our last flight.

Boarding started at the indicated time but no preboarding was provided. Passengers just mixed after queueing correctly at the gate.
Staff was rather useless at the Gate in Durban.

At the aircraft door we were greeted by two cabin crew members. Both were super friendly and helpful

Inflight:
The Boeing 737-800 is configured with a 3/3 seating layout.
If you buy a business ticket, then the middle seat is kept empty. Seats were comfortable and the legrest was very good.
Once airborne, the crew started with the Inflight service.
With the business ticket you can choose F&B items for up to 85R per Person.
The F&B selection they offer is great and prices are very very reasonable.
So I did choose a beer and a sandwich.

Bathrooms were super clean and fully stocked.

No Inflight entertainment and no WiFi available on this flight.

After the Flight:

Deboarding was a hassle. Full aircraft, heavy rain and an open stand position in Johannesburg. Everyone got wet.

Baggage delivery worked good. Bags were delivered 20 minutes after arrival and all priority bags were delivered after the handluggage which was taken away at the aircraft door.

Summary:
All in all a very good flight with a South African Lowcoster.
They have the processes and everything as a low coster but they still treat you as a Guest / Passenger on board.
Great priority product with exactly what you need and super friendly and helpful staff.
Notes:
- Paul the Sheep does not get any benefits from the Hotels/Airlines etc.
- Paul will always pay for the services in order to be able to rate freely and truly about the experiences.
-If you are interested in more details, please send me a private message and I will be happy to share.