Review, FlySafair Durban-Joburg / Business Class
General Impression: 
Before the Flight :
Check-in Process: 
Security Control :
Lounge: N/A
Information:
Boarding @ Gate:
Staff @ these points:
Boarding in Cabin:
Welcome Drinks: No welcome drink
No welcome drink
Punctuality/push: on time
on time
During the Flight :
Food presentation:
Food quality:
Drinks:
Service Procedure:
Amenity Kit: N/A short haul
Entertainment System: N/A low coster
Seat Quality:
Legroom:
Lavatories:
Cleanliness:
General Atmosphere:
Announcement Pilots:
Announcement Cabin:
Cabin Crew:
After the Flight :
De-Boarding:
Baggage Delivery:
—-
= bad, a lot of work needs to be done
= poor, you will be busy with corrections
= good & normal, nothing special
= high level, but the icing on the cake is missing
= topnotch, leave me here!
= Half a Point/sheep
—-
On the Ground:
Unfortunately our return flight with lift got cancelled and we would have been rebooked on a flight where catching our international connection would not have been possible.
Unfortunately the only option left for us to fly to Johannesburg at the original time was with FlySafair. We actually try to avoid FlySafair at all costs as we were treated terrible on our last
travels with them. (see our review from our FlySafair flight from Joburg to Durban on 28th October 2023). The Airline broke one of our suitcases and they refused to take a report or to cover the
costs.
We booked a business class ticket on FlySafair so everything is included in the fare.
Otherwise the fare includes a dedicated business class check-in, priority boarding, priority baggage handling and lots of free bags. The only thing not included is the lounge and in Durban
the priority security screening because it does not exist.
There are plenty of priority check in counters available. Today morning there was no queue at the priority check-in counters. The check-in agent was rather unfriendly and grumpy. She worked
without passion and no smiles. A real robot.
No queue at the security check point. Staff was swift and friendly.
Boarding started at the indicated time and priority boarding was provided. However you are mixed up in the jetbridge waiting to board the aircraft.
At the aircraft door we were greeted by a cabin crew member.
Inflight:
The Boeing 737-800 is configured with a 3/3 seating layout.
If you buy a business ticket, then the middle seat is kept empty. Seats were comfortable and the legrest was very good.
Once airborne, the crew started with the Inflight service.
With the business ticket you can choose F&B items for up to 85R per Person.
The F&B selection they offer is great and prices are very very reasonable.
We just chose some soft drinks and sandwiches for this short hop.
The plane was rather filthy today. Lots of garbage in the seat pocket and the tray table was dirty.
Bathrooms were clean and fully stocked.
No Inflight entertainment and no WiFi available on this flight.
Deboarding was via jet bridge in Johannesburg.
Baggage delivery worked very well. Bags were delivered 17 minutes after arrival on stand and all priority bags were delivered first.
Summary:
All in all an okay flight with a South African Lowcoster
Notes:
- Paul the Sheep does not get any benefits from the Hotels/Airlines etc.
- Paul will always pay for the services in order to be able to rate freely and truly about the experiences.
-If you are interested in more details, please send me a private message and I will be happy to share.