Review FlySafair JNB - DUR

Paul‘s 198th Flight Report
Flight: FA416
JNB - DUR / Boeing 737-400 Classic
Flight Time: 45 minutes
Business Class

General Impression: 🐑🐑🐑🐑

Before the Flight :
Check-in Process: 🐑🐑🐑🐑🌿
Security Control : 🐑🐑🐑🐑
Lounge: 🐑🐑🐑
Information: 🐑🐑🐑🐑
Boarding @ Gate: 🐑🐑🐑
Staff @ these points: 🐑🐑🐑🌿
Boarding in Cabin: 🐑🐑🐑
Welcome Drinks: 🐑 No welcome drink
Punctuality: 🐑🐑🐑🐑, on time
During the Flight :
Food presentation: 🐑🐑🐑
Food quality: 🐑🐑🐑
Drinks: 🐑🐑🐑
Service Procedure: 🐑🐑🐑
Amenity Kit: N/A short haul
Entertainment System: N/A low coster
Seat Quality: 🐑🐑🐑
Legroom: 🐑🐑🐑🐑
Lavatories: 🐑🐑🐑🐑
Cleanliness: 🐑🐑🐑🐑🌿
General Atmosphere: 🐑🐑🐑🐑
Announcement Pilots: 🐑🐑🐑🐑
Announcement Cabin: 🐑🐑🐑🐑🐑
Cabin Crew: 🐑🐑🐑🐑
After the Flight :
De-Boarding: 🐑🐑🐑
Baggage Delivery: 🐑🐑🐑🐑🐑
—-
🐑 = bad, a lot of work needs to be done
🐑🐑 = poor, you will be busy with corrections
🐑🐑🐑 = good & normal, nothing special
🐑🐑🐑🐑 = high level, but the icing on the cake is missing
🐑🐑🐑🐑🐑 = topnotch, leave me here!
🌿= Half a Point/sheep
—-
On the Ground:
We booked a business class ticket on FlySafair so everything is included in the fare.
This includes a dedicated business class check-in, security, boarding baggage handling and lots of free bags. The only thing not included is the lounge but we were able to add it for a reasonable fee to our booking.

The check-in agent was super friendly and helpful.she chatted with us all the time and the process was done in no time. They had lots of priority counters open so there was no queue for check-in.

New is that there is also a priority queue at security at the domestic part at JNB Airport. There was no real lane and we were through in no time. Staff was super friendly and nice.

We bought the lounge access extra with our ticket whilst booking.
The Bidvest lounge at the domestic part of the airport was nice and it offered a nice selection of alcoholic and non alcoholic drinks as well as a great snack variety.
The only downside with the lounge access is that they restricted the entrance to the lounge to 2 hours prior departure earliest.
Boarding started at the indicated time and preboarding was provided.
Staff was much better at all touch points than on the last flights with FlySafair.

At the aircraft door we were greeted by two cabin crew members. Both were super friendly and helpful.

Inflight:
The Boeing 737-400 is configured with a 3/3 seating layout.
If you buy a business ticket, then the middle seat is kept empty. Seats were comfortable and the legrest was very good.
Once airborne, the crew started with the Inflight service.
With the business ticket you can choose F&B items for up to 85R per Person.
The F&B selection they offer is great and prices are very very reasonable.
So I did choose the beef biltong and a Gin & Tonic.

Bathrooms were super clean and fully stocked.

No Inflight entertainment and no WiFi available on this flight.

After the Flight:

Baggage delivery worked amazing in Durban. Bags were delivered super fast, they were on the belt 12 minutes after arrival and all priority bags came out first.

Summary:

All in all a very good flight with a South African Lowcoster.
The have the processes and everything as a low coster but they still treat you as a Guest / Passenger on board.
Great priority product with exactly what you need and super friendly and helpful staff.
Notes:
- Paul the Sheep does not get any benefits from the Hotels/Airlines etc.
- Paul will always pay for the services in order to be able to rate freely and truly about the experiences.
-If you are interested in more details, please send me a private message and I will be happy to share.