Paul‘s Flight Report
Icelandair Flight FI568
KEF - ZRH / Boeing 757-200
Economy Class

General Impression: 🐑🐑🐑

Before the Flight :
Check-in Process: N/A web check-in
Lounge: N/A, Economy Ticket
Information: 🐑🐑
Boarding @ Gate: 🐑🐑
Staff @ these points: 🐑🐑
Boarding in Cabin: 🐑🐑🐑
Welcome Drinks: N/A, Economy Class
Punctuality: 🐑🐑, 15min late

During the Flight :
Food presentation: 🐑🐑
Food quality: 🐑🐑🐑
Drinks: 🐑🐑🐑🌿
Service Procedure: 🐑🐑🐑🐑
Amenity Kit: N/A shorthaul
Entertainment System: 🐑🐑🐑🐑
Seat Quality: 🐑🐑🐑🐑
Legroom: 🐑🐑🐑🐑
Lavatories: 🐑🐑🐑
Cleanliness: 🐑🐑🐑
General Atmosphere: 🐑🐑🐑🐑
Announcement Pilots: 🐑🐑🐑
Announcement Cabin: 🐑🐑🐑
Cabin Crew: 🐑🐑🌿

After the Flight :
De-Boarding: 🐑🐑🐑
Baggage Delivery: N/A no bags checked

—-
🐑 = bad, a lot of work needs to be done
🐑🐑 =not good, you will be busy with corrections
🐑🐑🐑 = good & normal, nothing special
🐑🐑🐑🐑 = high level, but the icing on the cake is missing
🐑🐑🐑🐑🐑 = topnotch, leave me here!
🌿= Half a Point/sheep
—-

On the Ground:
The Airport in Keflavik is really crowded and there are not enough seating facilities at the Gate.
I checked in online and had no bags to be checked.
Only short queues at the security check.

Gate staff was rather unfriendly and unmotivated. Instead of doing a boarding announced she just yelled in the crowd who should come forward.

Cabin Crew was present in the Cabin during boarding but that is about it.

Inflight:
The seats are really comfortable and ok with a 3/3 seating configuration. All seats are new and each seat is equipped with a touchscreen and USB port. The seat pitch is great and you have enough space.

The Service in Economy is a hybrid style. All Softdrinks including Tea and Coffee are free of charge. Alcoholic beverages as well as Food and Snacks are available against payment.

On this flight the cabin crew was unfriendly and unmotivated.
They themselves boarded the flight 5minutes after the official boarding time even the plane was on the ground already for more than 1 1/2hrs.

The inflight entertainment is brand new and the Touchscreenscreens have a great quality.
Icelandair offers a great choice of films, TV programs, music as well as Information in the Country, Airport and Connections.
WiFi is available on board Icelandair and I find the price of 4.00€ for the entire flight (3hr 30min) more than fair.

I would recommend Icelandair for future trips.