Paul's flight report for
Lufthansa
Flight LX1187
ZRH - FRA / Airbus A320neo
Flight Time: 50min
Economy Class

General Impression: 🐑🐑🐑

Before the Flight :
Check-in Process: 🐑🐑🐑🐑🌿
Lounge: 🐑🐑🌿
Information: 🐑🐑🐑🐑
Boarding @ Gate: 🐑🐑
Staff @ these points: 🐑🐑🐑
Boarding in Cabin: 🐑🐑🐑
Welcome Drinks: N/A, Economy
Punctuality: 🐑🐑🐑🐑, 2minutes early

During the Flight :
Food presentation: 🐑🌿
Food quality: 🐑🌿
Drinks: 🐑🐑🐑
Service Procedure: 🐑🐑🐑
Amenity Kit: N/A shorthaul
Entertainment System: 🐑
WiFi: 🐑 over priced
Seat Quality: 🐑🐑🐑
Legroom: 🐑🐑🐑🌿
Lavatories: 🐑🐑🐑
Cleanliness: 🐑🐑🐑
General Atmosphere: 🐑🐑🐑
Announcement Pilots: 🐑
Announcement Cabin: 🐑🐑🐑
Cabin Crew: 🐑🐑🐑

After the Flight :
De-Boarding: 🐑🐑🐑
Baggage Delivery: In Transit

—-
🐑 = bad, a lot of work needs to be done
🐑🐑 =not good, you will be busy with corrections
🐑🐑🐑 = good & normal, nothing special
🐑🐑🐑🐑 = high level, but the icing on the cake is missing
🐑🐑🐑🐑🐑 = topnotch, leave me here!
🌿= Half a Point/sheep

—-

On the Ground:
As our longhaul connecting flights are in business class we were able to check in at a business counter. No queues and a super friendly and motivated agent.
No queues at the security check point.

As the first sector to Frankfurt is in Economy we did use the Aspire Lounge next to Terminal B. Plenty of seating space but the choice and taste of the food and drinks was limited. Always the same sandwiches etc.

Gate staff was present but not really motivated.
Priority boarding was conducted but no Group boarding for Economy Class.
It doesn't make sense to announce Group Boarding for Economy in all media, print it on the boarding pass etc and then there is no such boarding.

Inflight:
The seats are comfortable and ok. The seating configuration is 3/3.
Leg room is ok on the Airbus 320.

The cabin crew on this flight was ok. Crew was smiling and interacting with the customers.
Announcements were ok, sometimes not really understandable.

No announcement from the flight deck.

As a snack soley a dry multigrain bar was served during boarding. Inflight they passed with the drink trolley. Lufthansa is way below the Swiss International Airlines standard in Economy even if ranked as a skytrak 5 star.

No inflight entertainment.
Way overpriced WiFi available. For the 50 minutes flight they would have charged 7 Euro if you choose the option with streaming.

All in all, an ok economy product but if available Swiss and Austrian are a much better option.