Air Canada, YYZ-ZRH, Airbus A330-300, 18. Jan 2018, Economy Class

Paulβ€˜s Flight Report
Air Canada, Flight AC878
YYZ-ZRH / Airbus 330
Economy Class

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General Impression:πŸ‘πŸ‘πŸ‘

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Before the Flight :
Check-in Process: N/A mobile Checkin
Lounge: N/A, Economy
Information: πŸ‘πŸ‘πŸ‘πŸ‘
Boarding @ Gate: πŸ‘πŸ‘πŸŒΏ
Staff @ these points: πŸ‘πŸ‘πŸ‘πŸŒΏ
Boarding in Cabin:πŸ‘πŸ‘πŸŒΏ
Welcome Drinks: N/A Economy
Punctuality: πŸ‘πŸ‘πŸ‘, 4min Delay

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During the Flight :
Food presentation: πŸ‘πŸ‘πŸŒΏ
Food quality: πŸ‘πŸ‘πŸŒΏ
Drinks: πŸ‘πŸ‘πŸ‘πŸ‘
Service Procedure: πŸ‘πŸ‘πŸ‘
Amenity Kit: N/A, Economy
Entertainment System: πŸ‘πŸ‘πŸ‘πŸ‘
Seat Quality: πŸ‘πŸ‘πŸ‘πŸŒΏ
Legroom: πŸ‘πŸ‘πŸ‘
Lavatories: πŸ‘πŸ‘πŸ‘
Cleanliness: πŸ‘πŸ‘πŸ‘
General Atmosphere: πŸ‘πŸ‘
Announcement Pilots: πŸ‘πŸ‘πŸ‘πŸ‘
Announcement Cabin: πŸ‘πŸ‘πŸ‘πŸ‘πŸŒΏ
Cabin Crew: πŸ‘πŸ‘

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After the Flight:
De-Boarding: πŸ‘πŸ‘πŸ‘
Baggage Delivery: N/A no bags

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πŸ‘ = a lot of work needs to be done
πŸ‘πŸ‘ =o.k, but you will be busy with corrections
πŸ‘πŸ‘πŸ‘ = it’s good, nothing special
πŸ‘πŸ‘πŸ‘πŸ‘ = high level but the icing on the cake is missing
πŸ‘πŸ‘πŸ‘πŸ‘πŸ‘ = leave me here!
🌿= Half a Point/Sheep

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On the Ground:
We did check-in online and had no bags to be checked.
The security screening was empty and we were really fast to go through.

Boarding was chaos and hectic as Air Canada would have Zone Numbers but they only made one call for all zones together in economy. 200+ something pushed in at once.

There was not a single cabin crew member in the cabin during boarding.

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Inflight:
The crew was well below average.
They were stressed, unfriendly, hectic and one of them could not use a single sentence but was yelling at passengers like no one would talk to a dog.

The food and the service was ok. Nothing to be excited or talk about.

The inflight entertainment worked without issues and it was good. Plenty of Films, TV, music etc.

The seat in Economy Class I must say is comfortable. It is still one of the older seats with the wider seatcushions. Legroom was ok.

Would the software (Crew) been much better this rating most probably would have been better to.
The hardware is still ok but the software has lots of trainings potential.

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Notes:
- Paul the Sheep does not get any benefits from the Hotels/Airlines etc.
- Paul will always pay for the services in order to be able to rate freely and truly about the experiences.
-If you are interested in more details, please send me a private message and I will be happy to share.