Review Swiss International, Berlin - Zurich, Business Class

Paul‘s Flight Report for
Member of Star Alliance
Flight: LX967
BER - ZRH / Airbus A320
Flight Time: hour 5 minutes
Business Class

General Impression: 🐑🐑🐑

Before the Flight :
Check-in Process:, 🐑🐑🐑 mobile
Security: 🐑🐑🐑🐑
Lounge: N/A
Information: 🐑🐑🐑
Boarding @ Gate: 🐑🐑🌿
Staff @ these points: 🐑🐑🐑
Boarding in Cabin: 🐑🐑🐑
Welcome Drinks: 🐑🐑
Punctuality: 🐑, 30min delay
During the Flight :
Food presentation: 🐑🐑🐑🐑
Food quality: 🐑🐑🐑🐑
Drinks: 🐑🐑🐑🐑
Service Procedure: 🐑🐑🐑
Amenity Kit: N/A shorthaul
Entertainment System: 🐑🐑
Seat Quality: 🐑🐑🐑
Legroom: 🐑🐑🐑
Lavatories: 🐑🐑🐑
Cleanliness: 🐑🐑🐑🐑
General Atmosphere: 🐑🐑🐑
Announcement Pilots: 🐑🐑🐑🐑
Announcement Cabin: 🐑🐑🐑🐑
Cabin Crew: 🐑🐑🌿
After the Flight :
De-Boarding: 🐑🐑🐑
Baggage Delivery: no bags checked in
—-
🐑 = bad, a lot of work needs to be done
🐑🐑 = not good, you will be busy with corrections
🐑🐑🐑 = good & normal, nothing special
🐑🐑🐑🐑 = high level, but the icing on the cake is missing
🐑🐑🐑🐑🐑 = topnotch, leave me here!
🌿 = Half a Point/sheep
—-
On the Ground:
We checked in the day before on the Swiss Mobile App.
As we had no bags to check-in for this weekend trip, we could skip the check-in at the airport and went straight to security check.
Berlin Airport has a separate dedicated priority lane.
There was only a very short queue with a waiting time of around 5 minutes.
Security staff for Berlin was super friendly.
As I needed to buy a new cabin trolley so we went to the Lufthansa world shop instead of the lounge.
As not really much time left until departure we decided to stay at the gate area.

Staff at the gate was okay. Announcements were all prerecorded and so they were according procedures.

At the aircraft door we were greeted by the Maitre de Cabine and another crew member was in the cabin and greeted all passengers.
The crew was super present and friendly whilst boarding.

As the flight was completely fully booked, the seats were already equipped with a bottle of water and refreshing towels.

Inflight:
The seats on this Airbus 320 were comfortable and ok. They have seen their best times as some of them were really worn out
Otherwise Swiss offers the regular European Business Class on their Airbus 320 family with a 3/3 seating configuration where the middle seats remain empty.

Announcements of the cockpit crew were clear and understandable and so were the announcements of the Cabin Crew.

After take off, a cold snack was served. Compared to our outbound flight to. Berlin, the snack was well presented and it was super delicious and tasty.

The crew wasn't the friendliest one but they were super present in the cabin and offered drinks several times and always asked for refills before clearing.

The Swiss Airbus 320 family is equipped with an inflight entertainment system which consists of screens above every third seat row. On this flight, they only showed the most famous film in Aviation: "the map“ and the Information / Swiss News after take-off.
No WiFi available on this flight.

After the flight:

As we had no bags checked in, we can not comment on the baggage delivery in Zurich for this flight.

All in all another good flight with Swiss.

Notes:
- Paul the Sheep does not get any benefits from the Hotels/Airlines etc.
- Paul will always pay for the services in order to be able to rate freely and truly about the experiences.
- If you a jre interested in more details, please send me a private message and I will be happy to share.