General Impression: 🐑🐑🌿

Before the Flight :
Check-in Process: N/A, mobile check-in
Lounge: 🐑🐑🐑, Lufthansa Business Lounge
Information: 🐑🐑🐑
Boarding @ Gate: 🐑🐑
Staff @ these points: 🐑🐑🐑
Boarding in Cabin: 🐑🐑
Welcome Drinks: N/A, Economy
Punctuality: 🐑🐑, 35minutes delay

During the Flight :
Food presentation: 🐑🐑🐑
Food quality: 🐑🐑🐑
Drinks: 🐑🐑🐑🌿
Service Procedure: 🐑🐑🐑
Amenity Kit: N/A shorthaul
Entertainment System: 🐑🐑
WiFi: 🐑 no WiFi
Seat Quality: 🐑🌿
Legroom: 🐑🐑🐑
Lavatories: 🐑🐑🐑
Cleanliness: 🐑🐑🐑🐑
General Atmosphere: 🐑🐑🐑
Announcement Pilots: 🐑🐑🐑
Announcement Cabin: 🐑🐑🌿
Cabin Crew: 🐑🐑

After the Flight :
De-Boarding: 🐑🐑🐑🌿
Baggage Delivery: N/A no bags checked

—-
🐑 = bad, a lot of work needs to be done
🐑🐑 =not good, you will be busy with corrections
🐑🐑🐑 = good & normal, nothing special
🐑🐑🐑🐑 = high level, but the icing on the cake is missing
🐑🐑🐑🐑🐑 = topnotch, leave me here!
🌿= Half a Point/sheep
—-

On the Ground:
I checked in with my mobile and travelled with hand luggage only.
Luckily I arrived at the gate 1 hour prior departure and no queue for security. After that it started to build up and half of the delay was actually because of to long queues at security. Berlin TXL Airport has become a real hassle in that matter.

I used the Lufthansa Business Lounge with my FQTV Card. The Lounge is good and has a good selection of drinks and food. The quality is nice.
As my flight was leaving during rush hour the lounge was really busy.

Gate staff was present but not friendly or motivated. Boarding started exactly at the indicated time.

Inflight:
The seating configuration is 3/3.
Leg rest is fully ok on the 320 Airbus for short haul flights.
Unfortunately my seat was completely worn out and you could feel every metal piece and screw.

The cabin crew on this flight was busy to tell jokes to each other and discuss private things instead of taking care of the guests. And the male flight attendant was super perkily and rude when talking to guests.
Unfortunately you couldn't understand the announcements of the maitre the cabin as she spoke way to fast and quiet.

On this flight a sandwich was served. The snack is fully sufficient for the flight time. The snack was followed by hot and cold drinks.

As an inflight entertainment the map and the advertisement film was shown on the small screens.
No WiFi available..

All in all ok but you could see again that the crew makes the different from a good or bad flight. I know that Swiss can do better.
I would recommend Swiss future travels.

#FlySWISS

Notes:
- Paul the Sheep does not get any benefits from the Hotels/Airlines etc.
- Paul will always pay for the services in order to be able to rate freely and truly about the experiences.
-If you are interested in more details, please send me a private message and I will be happy to share.