General Impression: 🐑🐑🐑

Before the Flight :
Check-in Process: N/A mobile check-in
Lounge: 🐑🐑🐑🌿 Preludium lounge with my priority pass.
Information: 🐑🐑🐑🐑
Boarding @ Gate: 🐑🐑🐑🐑🌿
Staff @ these points: 🐑🐑🐑🐑🐑
Boarding in Cabin: 🐑🐑
Welcome Drinks: N/A
Punctuality: 🐑, 20min departure delay

During the Flight :
Food presentation: N/A
Food quality: N/A
Drinks: 🐑🐑🐑
Service Procedure: 🐑🐑🐑
Amenity Kit: N/A short haul
Entertainment System: 🐑🐑
Seat Quality: 🐑🐑🐑🌿
Legroom: 🐑🐑🐑🐑
Lavatories: 🐑🐑🐑🐑
Cleanliness: 🐑🐑🐑🐑
General Atmosphere: 🐑🐑🐑
Announcement Pilots: 🐑🐑🐑
Announcement Cabin: 🐑🐑🌿
Cabin Crew: 🐑🐑🐑

After the Flight :
De-Boarding: 🐑🐑🐑🐑
Baggage Delivery: N/A no bags checked

—-
🐑 = bad, a lot of work needs to be done
🐑🐑 =not good, you will be busy with corrections
🐑🐑🐑 = good & normal, nothing special
🐑🐑🐑🐑 = high level, but the icing on the cake is missing
🐑🐑🐑🐑🐑 = topnotch, leave me here!
🌿= Half a Point/sheep
—-

On the Ground:
I checked in with my mobile and had no bags to be checked.
Very short queues at the security check point.

I used the Preludium Lounge in Warsaw with my Priority Pass. The lounge is really comfortable and has a good choice of food and beverages.

Staff at the Gate was super friendly and smiling.
Priority boarding was conducted.

Inflight:
The seats are comfortable and ok. The seating configuration on this Aircraft Type is 2/3 with the typical European Business class where in the row with 3 seats the middle seat remains empty and in the rows with 2 seats only 1 is occupied.

Unfortunately the cabin crew was not really motivated. Already whilst boarding you could clearly see that they didn't want to work, no greetings no nothing. Simply standing there as decoration.

After take-off a cold snack would have been served. As I was not hungry at all I decided to take a drink some salty snacks.

In addition to the chocolates they are currently serving some Swiss tradition sweets from the canton of Luzern. They hand out a flyer in cooperation with Luzern Tourismus for a 2 for 1 benefit for most of the attractions in the area.

As inflight entertainment solely the map was shown.
No WiFi available.

I know that Swiss can do much better.

Notes:
- Paul the Sheep does not get any benefits from the Hotels/Airlines etc.
- Paul will always pay for the services in order to be able to rate freely and truly about the experiences.
-If you are interested in more details, please send me a private message and I will be happy to share.