General Impression: 🐑🐑🐑🐑🌿

Before the Flight :
Check-in Process: N/A mobile check-in
Lounge: 🐑🐑🐑🌿 preludium lounge with my priority pass.
Information: 🐑🐑🐑🐑
Boarding @ Gate: 🐑🐑🐑🐑
Staff @ these points: 🐑🐑🐑🐑🐑
Boarding in Cabin: 🐑🐑🐑🌿
Welcome Drinks: 🐑🐑🐑 bottle of water, refreshing towel
Punctuality: 🐑, 45min delay

During the Flight :
Food presentation: 🐑🐑🐑🐑
Food quality: 🐑🐑🐑🐑🌿
Drinks: 🐑🐑🐑
Service Procedure: 🐑🐑🐑🐑🐑
Amenity Kit: N/A short haul
Entertainment System: 🐑🐑🐑
Seat Quality: 🐑🐑🐑🌿
Legroom: 🐑🐑🐑🌿
Lavatories: 🐑🐑🐑🐑
Cleanliness: 🐑🐑🐑🐑
General Atmosphere: 🐑🐑🐑🐑🌿
Announcement Pilots: 🐑🐑🌿
Announcement Cabin: 🐑🐑🐑🌿
Cabin Crew: 🐑🐑🐑🐑🐑🌿

After the Flight :
De-Boarding: 🐑🐑🐑🐑
Baggage Delivery: N/A no bags checked

—-
🐑 = bad, a lot of work needs to be done
🐑🐑 =not good, you will be busy with corrections
🐑🐑🐑 = good & normal, nothing special
🐑🐑🐑🐑 = high level, but the icing on the cake is missing
🐑🐑🐑🐑🐑 = topnotch, leave me here!
🌿= Half a Point/sheep
—-

On the Ground:
I checked in with my mobile and had no bags to be checked.
Very short queues at the security check points.

I used the Preludium Lounge in Warsaw with my Priority Pass. The lounge is really comfortable and has a good choice of food and beverages.

As the Aircraft was late, boarding started about 30min later as indicated. Priority boarding was conducted.

On board, once we were on, the cabin crew distributed water bottles and refreshing towels.

All in all we had a departure delay of around 45 minutes.

Inflight:
The seats are comfortable and ok. The seating configuration on this Aircraft Type is 2/3. In Business Class the middle seat remains empty on the side with 3 seats and only 1 seat is given out on the side with 2 seats.

After take-off a cold snack was served. The food was nice and light.
In addition to the regular service Mövenpick Ice Cream was served as well.

The crew was top. The Maitre de Cabine (Purser) who was working in business class was phenomenal.
I fly a lot and I fly this specific route several times a month but this Lady was top notch in customer service.
I haven't had such a great crew in a long time. They were attentive, interacted with the customers, went every little extra mile and in addition to all of that they had fun what they were doing.

As an inflight entertainment system the map and the advertisement film was shown on the small screens.
No WiFi available.

All in all a great flight with Swiss.

For all my flight reports and reviews please visit:
www.paulthesheep.com

Notes:
- Paul the Sheep does not get any benefits from the Hotels/Airlines etc.
- Paul will always pay for the services in order to be able to rate freely and truly about the experiences.
-If you are interested in more details, please send me a private message and I will be happy to share.