Review Swiss International Economy, Zurich to Berlin
Paul‘s Flight Report for
Swiss International
Air Lines
Operated by: Helvetic Airways
Flight: LX1639
Flight Time: 1hr 5 minutes
Economy Class
General Impression: 
Before the Flight:
Check-in Process:, 
Security:
Lounge:
Information:
Boarding @ Gate:
Staff @ these points:
Boarding in Cabin:
Welcome Drinks: N/A
Punctuality: , 4 min delay
, 4 min delay
During the Flight :
Food presentation: against payment
against payment
Food quality: against payment
against payment
Drinks: small water free, everything else
against payment
small water free, everything else
against payment
Service Procedure: N/A
Amenity Kit: N/A
Entertainment System:
Seat Quality:
Legroom:
Lavatories:
Cleanliness:
General Atmosphere:
Announcement Pilots:
Announcement Cabin:
Cabin Crew:
After the Flight :
De-Boarding:
Baggage Delivery: N/A
—-
= bad, a lot of work needs to be
done
= not good, you will be busy with
corrections
= good & normal, nothing
special
= high level, but the icing on
the cake is missing
= topnotch, leave me here!
= Half a Point/sheep
—-
On the Ground:
I checked-in on my mobile via the Swiss App. As we were traveling for a 2 days weekend trip we had no bags to be checked in and we could ship the check in area at the airport.
We were traveling during the morning departure wave and again, almost like always at Zurich Airport, there was no queue at the security check point.
Staff was friendly and were through security in 2 minutes and headed to the Lounge.
Thanks to our Frequent Traveler Status we were able to visit the Swiss Business Class Lounge.
The lounge interior shows the typical Swiss style and today we had no problem to find some space.
The F&B product was good. They offered fresh egg dishes, cold cuts, cheese, fruits as well as Muesli.
The food was fresh and tasty and the staff was friendly and very present.
Our flight departed from Terminal B at Zurich Airport.
We arrived at the Gate 10 minutes prior the indicated boarding time.
The agent was very friendly and motivated. Announcements were done clear and all procedures followed.
At the aircraft door we were greeted by the Senior Cabin Attendant.
Inflight:
The seats are okay in terms of comfort and legroom. This Embraer (lädt Edition bought from Azul) had much newer and more comfortable seats than the ones I have flown so far from Helvetic
Airways.
The Embraer has a 2/2 seating configuration and also the legroom is very okay for a short haul aircraft.
As the Premium Airline Swiss said goodbye to its inflight service in economy shorthaul a long time ago, there is no more difference to any low cost carrier. (except a small bottle of water)
Prices for the Sprüngli F&B items which are sold on Board are exorbitant expensive.
The Cabin Crew was welcoming and friendly. They did a good job on this short flight.
Announcement from the flight deck were very good. They were clear and understandable.
The announcements from the cabin crew were so so. The ones from the senior cabin attendant were perfect and clear, the one from the cabin attendant at the back were not understandable at all!
The Embraer has no inflight entertainment system.
No WiFi available.
Every seat is equipped with a USB port to charge your devices as well as a small device holder so you can use your device as screen.
Arrival in Berlin at the gate was exactly on time.
As we had no bags checked, we can not comment on baggage delivery.
All in all an okay flight with Swiss operated by Helvetic Airways.
Notes:
- Paul the Sheep does not get any benefits from the Hotels/Airlines etc.
- Paul will always pay for the services in order to be able to rate freely and truly about the experiences.
- If you a jre interested in more details, please send me a private message and I will be happy to share.