Swiss Zurich - Frankfurt Review

Before the Flight :

Check-in Process: N/A, in transit

Security Control :

Lounge: N/A, skipped, to early

Information:

Boarding @ Gate:

Staff @ these points:

Boarding in Cabin:

Welcome Drinks: bottle of water, refreshing towel

Punctuality: 5min early

During the Flight :

Food presentation:

Food quality:

Drinks:

Service Procedure:

Amenity Kit: N/A shorthaul

Entertainment System:

Seat Quality:

Legroom:

Lavatories:

Cleanliness:

General Atmosphere:

Announcement Pilots:

Announcement Cabin:

Cabin Crew:

After the Flight :

De-Boarding:

Baggage Delivery: in transit

—-

= bad, a lot of work needs to be done

=not good, you will be busy with corrections

= good & normal, nothing special

= high level, but the icing on the cake is missing

= topnotch, leave me here!

= Half a Point/sheep

—-

On the Ground:

As we basically had a layover in our own hometown, we were in transit this time and all our bags were checked through.

We were traveling during the morning departure peak hour, departure at 7.05 AM. There were some short queues which moved very quickly and we were at security in less than 5 minutes.

Compared to yesterday in Paris the security check was a breeze... Staff super friendly, helpful and with the same bags as yesterday not a single issue. Zurich Airport has one of the best Security Checkpoints of all airports. Thank you Zürich Airport and Kantonspolizei Zürich - Kapo ZH for providing such a great service. It showed once more that Zurich Airport is playing in the top leagues of International Airports.

As boarding started at 6.40 AM we skipped the lounge this time. To early.

Gate staff was nice and friendly. The boarding started a few minutes ahead of the indicated time and priority boarding was conducted.

On board, once we were on, the cabin crew was super welcoming and friendly. Flight Attendants were in the cabin and greeted the passengers and were helpful.

Water bottles and refreshing towels were handed out after boarding.

Inflight:

The seats are comfortable and have great legroom. The Airbus A321 is configured with a 3/3 seating configuration where the middle seat remains empty. This is the normal European Business Class almost all carriers are offering.

After take off, a small breakfast was served followed by drinks. Breakfast consisted of a very small Birchermüesli and 2 small Canapés.

Unfortunately Swiss has changed their small breakfast. The Canapés look rather cheap and I really missed a croissant on a flight departing at 7AM.

Otherwise the food was ok and fresh.

The quantity was definitely okay for a 45 minutes flight.

The Swiss Arbus 320 family is equipped with an inflight entertainment system which consists of screens above every third seat row. After take off a film with news and information was shown followed by the most famous film in Aviation: "the map“.

No WiFi available.

Notes:

- Paul the Sheep does not get any benefits from the Hotels/Airlines etc.

- Paul will always pay for the services in order to be able to rate freely and truly about the experiences.

-If you are interested in more details, please send me a private message and I will be happy to share.