Swiss Zurich - Frankfurt Review

Paul‘s Flight Report
Flight: LX1068
ZRH - FRA / Airbus A220-300
Flight Time: 50 minutes
Economy Class

 

General Impression: 🐑🐑🐑

Before the Flight :
Check-in Process: 🐑🐑🐑🐑🐑
Security Control : 🐑🐑🐑🐑🐑
Lounge: 🐑🐑🐑🐑
Information: 🐑🐑🐑
Boarding @ Gate: 🐑🐑
Staff @ these points: 🐑🐑🐑🐑🌿
Boarding in Cabin: 🐑🐑🐑🌿
Welcome Drinks: N/A
Punctuality: 🐑, 40 min delay
During the Flight :
Food presentation: 🐑
Food quality: 🐑
Drinks: 🐑
Service Procedure: 🐑
Amenity Kit: N/A shorthaul
Entertainment System: 🐑🐑
Seat Quality: 🐑🐑🐑🌿
Legroom: 🐑🐑🐑🐑
Lavatories: 🐑🐑🐑🐑
Cleanliness: 🐑🐑🐑🐑
General Atmosphere: 🐑🐑🐑🌿
Announcement Pilots: 🐑🐑🐑🌿
Announcement Cabin: 🐑🐑🐑🌿
Cabin Crew: 🐑🐑🐑🌿
After the Flight :
De-Boarding: 🐑🐑🐑
Baggage Delivery: in Transit
—-
🐑 = bad, a lot of work needs to be done
🐑🐑 = poor, you will be busy with corrections
🐑🐑🐑 = good & normal, nothing special
🐑🐑🐑🐑 = high level, but the icing on the cake is missing
🐑🐑🐑🐑🐑 = topnotch, leave me here!
🌿= Half a Point/sheep
—-
On the Ground:
We checked in online the day before so we only had to drop our bags.
So we arrived 1,5 hours prior departure at the airport. Thanks to our Senator Status with Swiss we were allowed to check/drop our bags at the First Class counter.
The agent was friendly and welcoming. Check-in was done in no time.
The Security Check once again was simply awesome. Only around 5 people in front of us with no waiting time at all.
Staff was very friendly, efficient and helpful.
As we had enough time, we visited the Swiss Alpine Lounge for a coffee and little quick breakfast.
It is one of the nicest lounges of Swiss as it is not overcrowded and has enough seating space.
The F&B product was very good. A nice buffet with cold items, a live clocking station where you could order your freshly prepared egg dishes. Food was very delicious and the staff also here was simply amazing and welcoming.

Staff at the gate was friendly and ok. As this was a bus gate, no real priority boarding was conducted.

At the aircraft door we were greeted by the senior cabin crew member (Maitre de Cabine). The crew was super present and friendly whilst boarding.

Inflight:
The seats are comfortable and ok. The Airbus A220 has a 2/3 seating configuration. The legroom is okay for a short haul aircraft.

Announcement from the cockpit and cabin crew were good and understandable. Both spoke slowly and clearly.

After take off, the crew distributed some water bottles and some Swiss chocolates.
Due to the short flight time there was no buy on board service.

The cabin crew was very friendly and helpful. They showed some passion for what they do.

The Swiss Airbus A220 family is equipped with an inflight entertainment system which consists of screens above every second seat row. They show the safety presentation on these screens as well as the most famous film in Aviation: "the map“.
No WiFi available on this flight.

As we are transiting in Frankfurt we can not comment on baggage delivery on this flight.

All in all an okay flight with Swiss. Ground product at the airport was very good. The Inflight service was poor but for such a short flight acceptable.

Notes:
- Paul the Sheep does not get any benefits from the Hotels/Airlines etc.
- Paul will always pay for the services in order to be able to rate freely and truly about the experiences.
-If you are interested in more details, please send me a private message and I will be happy to share.