General Impression: 🐑🐑🐑🐑

Before the Flight :
Check-in Process: N/A mobile check-in
Lounge: 🐑 Swiss Business A/B
Information: 🐑🐑🐑
Boarding @ Gate: 🐑🐑🐑
Staff @ these points: 🐑🐑🐑🐑
Boarding in Cabin: 🐑🐑🐑
Welcome Drinks: 🐑🐑🐑 bottle of water, refreshing towel
Punctuality: 🐑🐑🐑, 5min departure delay

During the Flight :
Food presentation: 🐑🐑🐑🐑
Food quality: 🐑🐑🐑🐑
Drinks: 🐑🐑🐑🐑
Service Procedure: 🐑🐑🐑🐑
Amenity Kit: N/A shorthaul
Entertainment System: 🐑🐑
Seat Quality: 🐑🐑🐑🌿
Legroom: 🐑🐑🐑🐑
Lavatories: 🐑🐑🐑🐑
Cleanliness: 🐑🐑🐑🐑
General Atmosphere: 🐑🐑🐑
Announcement Pilots: 🐑🐑🐑🐑🐑
Announcement Cabin: 🐑🐑🐑🐑🐑
Cabin Crew: 🐑🐑🐑🐑🌿

After the Flight :
De-Boarding: 🐑🐑🐑🐑
Baggage Delivery: N/A no bags checked

—-
🐑 = bad, a lot of work needs to be done
🐑🐑 =not good, you will be busy with corrections
🐑🐑🐑 = good & normal, nothing special
🐑🐑🐑🐑 = high level, but the icing on the cake is missing
🐑🐑🐑🐑🐑 = topnotch, leave me here!
🌿= Half a Point/sheep
—-

On the Ground:
I checked in with my mobile and had no bags to be checked.
No queues at the security check points.

We did use the Swiss lounge in Terminal A&B. The Lounge was overcrowded and to full. People had to eat and drink standing around or sitting on the stairs. The choice and taste of the food and drinks was really good.

Gate staff was friendly, nice and efficient.

Boarding started a little earlier as indicated. Nice and clear Gate announcements. Priority boarding was conducted.

On board, once we were on, the cabin crew distributed water bottles and refreshing towels.

Inflight:
The seats are comfortable and ok. The regular European Business Class with a 3/3 seating configuration where the middle seats remains empty.

After take off, a cold lunch was served. The snack was nice and tasty.

The Cabin Crew was friendly and efficient. The Purser working in business class was calm and interacted with the customers during the entire flight.

As an inflight entertainment system the map and the advertisement film was shown.
No WiFi available.

Another good flight with Swiss.

#flyswiss

Notes:
- Paul the Sheep does not get any benefits from the Hotels/Airlines etc.
- Paul will always pay for the services in order to be able to rate freely and truly about the experiences.
-If you are interested in more details, please send me a private message and I will be happy to share.