General Impression: 🐑🐑

Before the Flight :
Check-in Process: N/A mobile check-in
Lounge: 🐑🐑 Swiss Business Terminal A
Information: 🐑🐑🐑🐑
Boarding @ Gate: 🐑🐑🐑🐑🌿
Staff @ these points: 🐑🐑🐑🐑🐑
Boarding in Cabin: 🐑🐑🌿
Welcome Drinks: N/A
Punctuality: 🐑, 1hr 5min departure delay

During the Flight :
Food presentation: 🐑🐑🐑
Food quality: 🐑🐑🐑
Drinks: 🐑🐑🐑
Service Procedure: 🐑🐑🐑
Amenity Kit: N/A short haul
Entertainment System: 🐑🐑
Seat Quality: 🐑🐑🐑
Legroom: 🐑🐑🐑
Lavatories: 🐑🐑🐑
Cleanliness: 🐑🐑🐑
General Atmosphere: 🐑🐑🐑🌿
Announcement Pilots: 🐑🐑🐑🌿
Announcement Cabin: 🐑🐑🌿
Cabin Crew: 🐑🌿

After the Flight :
De-Boarding: 🐑🐑
Baggage Delivery: N/A no bags checked

—-
🐑 = bad, a lot of work needs to be done
🐑🐑 =not good, you will be busy with corrections
🐑🐑🐑 = good & normal, nothing special
🐑🐑🐑🐑 = high level, but the icing on the cake is missing
🐑🐑🐑🐑🐑 = topnotch, leave me here!
🌿= Half a Point/sheep
—-

On the Ground:
I checked in with my mobile and had no bags to be checked.
Very short queues at the security check points.

We used the Swiss Business Class Lounge thanks to our Frequenttraveller Status. Again no space to sir down and we had to wander around and play musical chair to jump on seats when someone got up. The lounge is to small and overcrowded.
The selection, quality and choice of food and beverages are great. Always something different to eat.

At the gate a nice announcement was done that boarding would be delayed for a few minutes. Then the boarding started and priority boarding was conducted.

There was no cabin crew in the cabin for boarding.

Inflight:
The seats are comfortable and ok. The seating configuration on this Aircraft Type is 3/3.
The seat pitch in economy class is good.

After take-off a sandwich and some drinks were served.

The crew was ok but none of them were interacting with the passengers on board. Service was done stoic and like robots. No smiles and completely bored.

As an inflight entertainment system the map and the advertisement film was shown on the small screens.
No WiFi available.

It showed once more that everything can rise or fall by the cabin crew.

Notes:
- Paul the Sheep does not get any benefits from the Hotels/Airlines etc.
- Paul will always pay for the services in order to be able to rate freely and truly about the experiences.
-If you are interested in more details, please send me a private message and I will be happy to share.