Paul‘s Flight Report
Swiss International Airlines, Flight LX1348
ZRH - WAW / Bombardier CS300
Business Class

General Impression: 🐑🐑🐑

Before the Flight :
Check-in Process: N/A mobile check-in
Lounge: 🐑🐑🌿, used the Aspire Lounge with my Aspire Card
Information: 🐑🐑🐑🐑
Boarding @ Gate: 🐑🐑🐑🐑
Staff @ these points: 🐑🐑🐑🐑
Boarding in Cabin: 🐑🐑🐑
Welcome Drinks: 🐑🐑🐑 bottle of water, refreshing towel
Punctuality: 🐑🐑, 25min departure delay

During the Flight :
Food presentation: 🐑🐑🐑🐑
Food quality: 🐑🐑🐑🐑
Drinks: 🐑🐑🐑
Service Procedure: 🐑🐑🌿
Amenity Kit: N/A short haul
Entertainment System: 🐑🐑
Seat Quality: 🐑🐑🐑
Legroom: 🐑🐑🐑🐑
Lavatories: 🐑🐑🐑🐑
Cleanliness: 🐑🐑🐑🐑
General Atmosphere: 🐑🐑🐑🐑🌿
Announcement Pilots: 🐑🐑🌿
Announcement Cabin: 🐑🌿
Cabin Crew: 🐑🐑🌿

After the Flight :
De-Boarding: 🐑🐑🐑🐑
Baggage Delivery: N/A no bags checked

—-
🐑 = bad, a lot of work needs to be done
🐑🐑 =not good, you will be busy with corrections
🐑🐑🐑 = good & normal, nothing special
🐑🐑🐑🐑 = high level, but the icing on the cake is missing
🐑🐑🐑🐑🐑 = topnotch, leave me here!
🌿= Half a Point/sheep
—-

On the Ground:
I checked in with my mobile and had no bags to be checked.
Queuing time at security was rather short with around 5 minutes waiting time.

I used the Aspire Lounge with my Aspire card.
As they are renovating one of their lounges the second one was quite crowded.

Boarding started on time and priority boarding was conducted.
Very friendly and smiling Gate crew.

On board, once we were on, the cabin crew distributed water bottles and refreshing towels.

Inflight:
The seats are comfortable and ok. The seating configuration on this Aircraft Type is 2/3. In Business Class the middle seat remains empty on the side with 3 seats and only 1 seat is given out on the side with 2 seats.
The legrest is quite ok and the seats are comfortable.

After take-off a cold snack was served. Again a different Menu was served.

The cabin crew on this flight was special.
They did everything, let's say, freestyle and the way they wanted to do it.
Nothing but nothing was done according procedures.
Chocolates could be taken out of a basket whilst boarding. The Polish automated welcome announcement was done in the middle of boarding and the regular announcement were done super freestyle.
The service was the same way.
Absolutely none of a consistency.

As an inflight entertainment system the map and the advertisement film was shown on the small screens.
No WiFi available.

For all my flight reports and reviews please visit:
www.paulthesheep.com

Notes:
- Paul the Sheep does not get any benefits from the Hotels/Airlines etc.
- Paul will always pay for the services in order to be able to rate freely and truly about the experiences.
-If you are interested in more details, please send me a private message and I will be happy to share.