Paul‘s Flight Report
Swiss International , Flight LX1210
Operated by Helvetic Airways
ZRH-OSL / Embraer 190
Business Class

General Impression: 🐑🐑

Before the Flight :
Check-in Process: 🐑🐑🐑🐑
Lounge: 🐑🐑🐑 Aspire Lounge as Swiß Lounge is under Renovation
Information: 🐑🐑🐑
Boarding @ Gate: 🐑🐑🐑
Staff @ these points: 🐑🐑🐑
Boarding in Cabin: 🐑🐑
Welcome Drinks: 🐑🐑🐑 bottle of water
Punctuality: 🐑🐑🐑🐑 on time

During the Flight :
Food presentation: 🐑🐑🐑🐑
Food quality: 🐑🐑🐑
Drinks: 🐑🐑🐑🐑
Service Procedure: 🐑🐑
Amenity Kit: N/A shorthaul
Entertainment System: 🐑 inexistent
Seat Quality: 🐑🐑
Legroom: 🐑 no space at all
Lavatories: 🐑🐑🐑🐑
Cleanliness: 🐑🐑🐑🐑
General Atmosphere: 🐑🐑🐑
Announcement Pilots: 🐑🐑🐑🐑
Announcement Cabin: 🐑🐑
Cabin Crew: 🐑🐑

After the Flight :
De-Boarding: 🐑🐑🐑
Baggage Delivery: 🐑 priority baggage delivered last!

—-
🐑 = bad, a lot of work needs to be done
🐑🐑 =not good, you will be busy with corrections
🐑🐑🐑 = good & normal, nothing special
🐑🐑🐑🐑 = high level, but the icing on the cake is missing
🐑🐑🐑🐑🐑 = topnotch, leave me here!
= Half a Point/sheep
—-

On the Ground:
I checked in online with self printing baggage tags and went straight to the drop off counter.

There was no line at the central security and I was able to go through in no time.

Gate Staff was nice and friendly. No priority boarding as a bus brought us to the aircraft.

On board, once everyone was on, the cabin crew distributed water bottles and refreshing towels.
The Cabin Crew was very grumpy.

Inflight:
The seats are rather uncomfortable and there is no leg room. Same seatpitch as a low cost Airline with the exception I was in Business Class.

After take off a small breakfast was served. The meal was nice.

Cabin Crew was rather bad. The Senior Crew was not really able to speak German and even English wasn’t at a good level. The service was terrible and basically just thrown at you. No interaction, no friendliness, nothing. Service was finished 35minutes after takeoff. The crew had to sit in the Galley afterwards.

Inflight entertainment system is inexistent.
No WiFi available.

All in all a not worth to book Business Class if you get such a service. I would not recommend it.

Notes:
- Paul the Sheep does not get any benefits from the Hotels/Airlines etc.
- Paul will always pay for the services in order to be able to rate freely and truly about the experiences.
-If you are interested in more details, please send me a private message and I will be happy to share.