Details:
Check-in / Check-out
Check-in Process: 🐑🐑🐑
Check-out Process: 🐑🐑🐑
Concierge Service: N/A
Staff @ Front Desk: 🐑🐑🐑
SPG / MR recognition: 🐑🌿

Room / Bathroom
Bed, quality of sleep: 🐑🐑🐑🐑
Bathroom, Shower: 🐑🐑🐑🐑
Room Atmosphere: 🐑🐑🐑🐑
Cleanliness:🐑🐑🐑🐑

Food & Beverage
Breakfast: N/A
Bar: 🐑🐑🌿
Restaurant: N/A
Lounge: 🐑🐑🐑🐑
Staff: 🐑🐑🐑

Paul‘s Mix
Pool, Spa: 🐑🐑
Hotel Location: 🐑🐑🐑🐑🌿
Mojito Rating 😜: 🐑🐑🐑🐑
General Customer Care: 🐑🐑🐑
Staff attitude, responsiveness: 🐑🐑🐑

—-
🐑 = bad, a lot of work needs to be done
🐑🐑 =not good, you will be busy with corrections
🐑🐑🐑 = good & normal, nothing special
🐑🐑🐑🐑 = high level, but the icing on the cake is missing
🐑🐑🐑🐑🐑 = topnotch, leave me here!
🌿= Half a Point/sheep
—-

The hotel is located downtown Toronto. It is only a few steps from Eaton Centre and Dundas Square.
You can reach everything downtown in walking distance.

The check in was ok. The Agent was friendly and open.
The MR / SPG recognition was disappointing. No welcome, no upgrade as per rules and no water bottles in the room. No difference to a non member. Elite desk was manned but we were sent away to another desk.
As the lounge was closed that day no alternates offered.

Check out was efficient and friendly.

The room we got was a corner room. It's interior is classic, comfortable and cosy.
The atmosphere was good.
The bathroom was nice and it had a great shower.
The room must have been renovated recently.

The lounge on the ground floor was closed on the first night. No alternates offered from the hotel. The second day the lounge was open for breakfast.
Breakfast was really good and the choice and quality of food was great for North America. You are actually allowed to use the regular buffet and eat in the lounge.
The staff was super friendly and attentive. The host was simply amazing. The complete opposite as the previous night at the bar.

Beside from the great downtown location and the breakfast it is an average North American Hotel. The amenities and staff are ok.
With the Marriott/SPG merger I think there is big competition in and around Toronto.

To see all my Hotel Reviews and Flight Reports simply visit:
www.paulthesheep.com

Notes:
- Paul the Sheep does not get any benefits from the Hotels/Airlines etc.
- Paul will always pay for the services in order to be able to rate freely and truly about the experiences.

-If you are interested in more details, please send me a private message and I will be happy to share.

#spg #spglife #spg100 #marriott #rewarding Marriott Hotels