Paul‘s Hotel Review for the Sheraton Milan Malpensa Airport

General Impression: 🐑🐑🐑🐑

Details:

Check-in / Check-out
Check-in Process: 🐑🐑🐑🐑🐑
Check-out Process: 🐑🐑🐑🐑🌿
Concierge Service: N/A
Staff @ Front Desk: 🐑🐑🐑🐑🌿

Room / Bathroom
Bed, quality of sleep: 🐑🐑🐑🐑
Bathroom, Shower: 🐑🐑🐑
Room Atmosphere: 🐑🐑🐑🐑
Cleanliness:🐑🐑🐑🐑

Food & Beverage:
Breakfast: in lounge 🐑🐑🐑🌿
Bar: 🐑🐑🐑🌿
Restaurant: N/A on this stay
Lounge: 🐑🐑🐑🐑
Staff: 🐑🐑🐑

Paul‘s Mix:
Pool, Spa: 🐑🐑🐑🐑🐑
Hotel Location: 🐑🐑🐑
Mojito Rating : 🐑🐑🐑🐑
General Customer Care: 🐑🐑🐑🐑
Staff attitude, responsiveness: 🐑🐑🐑🐑

Rating explanation:
🐑 = a lot of work needs to be done
🐑🐑 =o.k, but you will be busy with corrections
🐑🐑🐑 = it’s good, nothing special
🐑🐑🐑🐑 = high level but the icing on the cake is missing
🐑🐑🐑🐑🐑 = leave me here!
🌿= Half a Point/Sheep

The hotel is located right next to the terminal.
Staff has improved massively compared to my last stay, the atmosphere is much better and much more attention to details. Lounge Staff during breakfast is absolutely unmotivated. One of the most professional check-in for a long time.
I was surprised to find such a great spa as well as a huge wellness area.
The Lounge is nice and the F&B variety is good.
The rooms are nice and comfy.
Our room would require a few fixes. The whose/pipe in the shower is leaking heavily (so heavily that the housekeeping can not oversee it). The night curtain is torn town on one side preventing to fully close it and light comes in.

All in all still a great Hotel. I would definitely recommend it.

If you are interested in more details, please send me a private message and I will be happy to share.