Renaissance Zurich Tower Review

Paul‘s Hotel Review for the

Renaissance Zurich Tower Hotel

General Impression:

Details:

Duration of stay: 1 night / Staycation

Check-in / Check-out:

Check-in Process:

Check-out Process:

Concierge Service: N/A

Staff @ Front Desk:

Bonvoy recognition:

At Check-in:

In General:

Room / Bathroom:

Bed, quality of sleep:

Bathroom, Shower:

Room Atmosphere:

Cleanliness:

Food & Beverage:

Breakfast:

Bar:

Restaurant: N/A

Lounge: N/A

Staff:

Paul‘s Mix:

Pool, Spa: N/A

Hotel Location:

Mojito Rating

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General Customer Care:

Staff attitude, interaction and responsiveness:

Social media interaction:

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= bad, a lot of work needs to be done

=not good, you will be busy with corrections

= good & normal, nothing special

= high level, but the icing on the cake is missing

= topnotch, leave me here!

= Half a Point/sheep

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I had a meeting planned at this proper which was followed by a Christmas Apéro.

In order to be able to enjoy the Apéro and being able to drink something without having to drive home, I booked a room for one night.

The Renaissance Zurich Tower Hotel is located in district 5 in Zurich, also known as Zurich West. It is a gentrified industrial centre. It is a cool part of the city and it is the new place to hang out amongst Zurich’s millennials. There is a lot to see and do in Zurich West, all without the hoards of tourists you may find in the old town.

The location is quite good, and everything can be reached easily by foot or the convenient Swiss public transport. The closest Train, Tram and Bus station is Zürich Hardbrücke which is only a 5min walk away from the hotel. From this station you have perfect connections in all directions and for example the airport is only a 9-minute train ride away and Zurich main station is only a 3min train ride.

The Hotel itself is located over 14 floors with 252 rooms and 48 suites.

The check-in was great, and the agent was friendly and helpful.

Full Marriott Bonvoy recognition at check, thanking for loyalty, explaining all benefits at the property and offered choice of welcome gifts.

Check-out was great too. The agent interacted with the guests, took care of questions, and made sure everything was okay.

Staff at the front desk is much better than the last few times we have stayed here. Some of them still have some attitude but are much better. They are definitely going into the right direction. The agents we had for check in and check out were really good.

Thanks to our Ambassador Status with the Marriott Bonvoy program, we were upgraded to the Presidential Suite on the 15th floor. This is the first time in all the years that I was ever upgraded to a presidential Suite. And wowwww... This room was simply stunning.

A stunning and beautiful suite. It has a dark wooden floor, and the furniture is in brighter colours. There is a lot of pictures and art in the room. The ceiling to floor windows make the room very airy and gives it an even bigger feeling. The panoramic view over the city of Zurich is beautiful. The view at night was simply stunning and no other hotel can offer you such a skyline view over the city.

The presidential suite has a massive living room, a huge dining area with a table for 10 people, a separate kitchenette as well as a separate toilet.

The bedroom is huge in size as well and offers a sitting area. Other hotels would sell this room as a junior suite or executive king. Also here floor to ceiling windows with a skyline view over the city.

I've never had such a big master bathroom in any hotel worldwide. Getting into the bathroom you walk through a walk-in closet.

The bathroom itself would be 1,5 rooms in other hotels. The rainforest show is around 2sqm in size. Unfortunately the water pressure is on the very low side. There is a jacuzzi bathtub in front of the window with skyline view, a separate toilet and a huge double sink vanity.

The suite itself is in good shape and housekeeping does a great job. Everything was clean and tidy.

The event we hosted was very well prepared. The staff was super attentive and took good care of the customers. F&B was awesome and very delicious.

After the event we went to the lucid bar for a drink before heading into bed.

And as always we enjoyed a 5-sheep rated mojito.

The bartender was amazing and did a stunning job with interacting with customers and offering a high level customer service.

Breakfast was served at the Equinox restaurant. The waitress in the morning was simply amazing. She smiled, talked to guests, and had a nice chat and open ear for everyone. That is exactly how you would like to start the day.

The hotel offers a nice buffet with fresh fruits, different cold cuts as well as fresh bread, croissants and danish. They have a hot item buffet with different egg dishes, bacon and sausages.

In addition, you can order other hot items (omelettes, egg benedict, crepe, waffles etc) freshly prepared to your preference.

Everything was super fresh and delicious.